California Pizza Kitchen at CoolSprings Galleria

Reviews

• Angela B.

  star star star star star 7 June 2026

  I was so excited for this place to open! Out of all the stores in their chain my worst dining experiences came from their Green Hills location.
  
  This store is pretty good in size. Food and service is outstanding and I finally have a CPK in Tennessee that ranks with my experiences in other states. I will return repeatedly, so long as they stay consistent.
  
  Don't forget to sign up for CPK rewards. It's free of course, and definitely worth the freebies such as a free dessert during your birthday month, among other things.

• Aubrey W.

  star star star star star_border 7 June 2026

  CPK at Cool Springs is a family-friendly restaurant with tasty eats and good service.  It is a little confusing that there are three ways to "enter" the restaurant... and exterior mall door that requires you walk through the restaurant to the host, the front host stand, and the in-mall bar which also has a seating area for full service.  The bottom line, just get to the host!
  
  My husband and I came on Veterans Day, and CPK had a great Veterans Day menu to provide free entrees to those who've served.  On top of that, they provided coupons for BOGO entrees for coming in.  It was one of the best deals out there for Veterans of any chain that I saw!  They also gave us the opportunity to donate $5 to support Veterans, which we did.
  
  I loved the doughy pizza crust, and both my husband and I enjoyed our pizzas.  We were also given bread and oil.  The drinks were ordered were great, and the wine I ordered was a generous pour considering I ordered the smallest one.  No complaints on food or service at all.  I ate the entire pizza...  I was hungry, and it was tasty.
  
  They had plenty of high chairs and were very family-friendly.  The prices are on the higher side for individually-sized pizzas, but they seem to run deals and coupons and rewards to offset that.  I'd come back, because the food was good, they treated us well, and our server Thomas was very friendly.  It's one of the best options for dining when you're at the mall.

• Milton H.

  star star star_border star_border star_border 31 May 2026

  This was our second time at this location.  It was awful.  First we were told it would be a 15 minute wait but then we got a text that our table was ready.  After we placed our order, we waited and finally asked about our bread and the server was sharp in her response that she had three other tables to take care of.  Seriously?   It took 45 minutes for us to get our food during a non-peak time (2-4 pm).  No apologies.  No acknowledgement.  Nothing.  The ONLY reason for two stars was that the food was good when we actually got it.  Maybe it was because we were hungry I guess.  We won't be back.  It took so long too get our food that we didn't want to shop at the mall after this.  Terrible.  We expect more of CPK than this.  If we look for another positive, the host was very nice and apologized for the seating notification glitch.  Still not enough to go back.

• Karen L.

  star star star star star_border 26 May 2026

  Stopped in for dinner while we were at the mall tonight. I haven't eaten at a CPK in years so wasn't sure what to expect. I was actually surprised at how good our experience was, only because another chain is the last thing I figured Franklin needs. Started with some yummy bread with dipping oil - always a win for us. For dinner I had the Shrimp Scampi Zucchini and it was so very good. It was light and lemony, with a good amount of shrimp. I could eat this all the time! My husband had the spicy chicken pizza. He's never met a pizza he didn't like lol, so he enjoyed his meal as well. Our server was on top of things and super friendly. It's a tad pricey for pizza considering the size. Overall, a great addition to the current mall food offerings!

• Cat P.

  star star star_border star_border star_border 21 May 2026

  First, we walked in and wasn't greeted by anyone. It wasn't very busy either. The two hosts saw us walked in looked at us and turned around to do other things before greeting or sitting us. I understand if it was busy and they were rushing to finish other stuff, but it was 4:05 pm and half the restaurant was empty. After 5 minutes, someone came up and sat us but giving us a nasty look. The man behind us got greeted in a friendly way and sat immediately.
  Second, I came in with two other friends and we got exactly three small clumps of bread to share amongst three people.
  Third, the food was mediocre for the price.